• Information Request
  • Privacy



    Information pursuant to Legislative decree N. 196/2003 on protection of Privacy
    In compliance with current laws, we would like to inform you that in accordance with Legislative Decree n.196 of 30 June 2003 (and subsequent amendments) the data you provide shall be processed always taking into account the obligations and in compliance with the laws indicated above. Pursuant to article 4, paragraph 1, letter A, of Legislative Decree n. 196 of 30 June 2003 (commonly referred to as the “Privacy Code”) processing shall be considered as: “any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction”.

    Data controller
    The data controller of the data you provide is BTS S.p.A. with headquarters in viale Forlanini 40, 20024 Garbagnate Milanese (MI).
    Purposes of the processing
    In accordance with Legislative Decree n. 196 of 30 October 2004, we would like to inform you that by filling out and submitting this form the following will be accepted: The data collected by means of this form shall be used by BTS S.p.A.:
    1. to provide education and information materials (newsletters) to subscribers who entered their email address;
    2. to perform, in general, the obligations required by law.

    Moreover, we would like to inform you that the data you provide shall also be used according to the procedures and purposes described hereunder in points 3, 4, and 5:
    to elaborate statistical and market studies and research;

    3. to send advertising and/or informative material on new products and services of BTS S.p.A. and/or third parties with which BTS S.p.A. has signed commercial and/or marketing agreements;
    4. to send communications and/or commercial information on the products and services of BTS S.p.A. and/or third parties with which BTS S.p.A. has signed commercial and/or marketing agreements;
    5. Education and/or information (newsletters) materials shall be sent free of charge to the email address indicated.

    Data processing procedures
    Personal data shall be processed using suitable tools to guarantee its security and confidentiality, with and without the help of automatic means to store, manage, and transmit the data.
    At any time, you may cancel the consent given and/or object to the processing of your data, by sending notice to the data controller of your personal data by registered letter, fax, or email to our addresses. In compliance with the provisions of article 7 and 8 of Legislative Decree n. 196 of 30 June 2003, we would like to inform you that you are entitled to:
    - know the existence of your personal data, which must be made available in an intelligible form;
    - know the origin of your personal data;
    - know the purposes and procedures of the processing;
    - know the logic applied in the event of processing with the use of electronic instruments;
    - know the identification information of the data controller;
    - know the subjects or the categories of subjects to whom the personal data can be communicated;
    - updating, rectification, or integration of your personal data;
    - cancellation, transformation into anonymous form or block your data, for which processing has not been properly authorised.
    - to object to the processing of data for legitimate reasons, even if pertinent to the purposes of their collection;
    - to object to the processing of data required for sending advertising material or for the purposes of commercial information.

    For any communication, request and other, the interested parties can contact the Data Controller of personal data by writing to BTS S.p.A. viale Forlanini 40, 20024 Garbagnate Milanese (MI) – to the attention of the Data Processor Mr. Fabio Rossi.
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Services

We will plan, build and/or assist you in the creation of technologic labs

Expert Advice
Our experience will be at your service from our very first meeting.
We’ll help you determine all features and processes envisioned for your state of the art technology center for rehabilitation and functional assessment. We’ll conduct a preliminary analysis in order to suggest the best available technology and the most suitable systems for your needs and ambitions, including BTS systems.




Planning
Our experts are skilled to plan and build new labs on already existing properties as well as to build them from scratch with a turn-key project.
This is what we guarantee you:

  • graphic projects and plans of all works and security plans (on request)
  • building site technical assistance
  • on site works management all through works completion

We also ensure that the works and building materials carry all certifications and permits provided by applicable laws and full compliance with work safety laws.




Support
We want each and every lab to be able to operate in the best possible conditions and to obtain results beyond expectations both in terms of quality as well as productivity.

That’s why we also provide the following services:
  • BTS L@BNET: Our technical assistance service is able to manage and provide solutions to your problems remotely and in real time; all you need to access this service is your Internet connection.
  • Ticketing: If you have subscribed our client assistance agreement you’ll be able to use our advanced web-based ticketing service which allows us to take charge of your request and monitor it all through its resolution.
  • Tuning Session: We’ll plan an on line pre-arranged tuning session in order to optimize and tune all BTS systems and software installed in your lab. Should you have the need to, we’ll also be available to arrange an on site tuning session.
  • BTS Webinar: You’ll be offered the opportunity to attend seminars on the web run by experts in specific fields. All you need is an Internet connection and computers equipped with loud speakers and microphones. Webinars dates will be available on our web site in the “webinars” section.
  • Log in area: Through a log in you’ll be able to access an exclusive archive and refer to the library of acquisition protocols, their bibliography, reports, projects etc…



Clinical training
Our bioengineers have life long experiences in clinical medicine and will carry on any training and start up activity you might feel necessary in connection to your lab. These are add on services and shall be agreed on as part of the offer; the length of training shall also be discussed and agreed on according to your specific needs.
The short term training supplied by us will allow you to reach a good level of autonomy in the operational management of the system for the use of standard clinical protocols and for the creation of personalized clinical and research protocols; a long term tutoring service can also be agreed on at your request.




Operational lease
Please contact our sales service: sales@btsbioengineering.com to obtain a BTS systems operational lease offer.